Radisson Blu, Anchorage Hotel is strategically located on Ozumba Mbadiwe Street, Victoria Island, Lagos. It operates under the global Radisson franchise and, has been existent for a while. It is rumoured to be owned by one of Nigeria’s legendary moneybags.
As most Lagosians would say: “it is all about packaging”; packaging is everything. The hotel’s beautiful lighting at night and its structure sure affirm its compliance to the mantra. However, an actual experience in the hotel was an eye-opener confirming that the hospitality business goes beyond aesthetics and prime locations.
- Location- easily accessible
- Beautiful lighting combined with the effect of the seaside scenery
- Space constraint, giving guests hard time in parking. There is usually a spill-over into the major access road that causes traffic bottleneck.
- Tattered table napkins
- Insufficient food variety especially on its hyped Sunday buffet, when compared with hotels of equal standing
- Water shortage- I recall I once had the experience of unavailability of water for usual morning rituals of bathing and brushing. Long story short, a housekeeper was sent to my room with a bucket of water and a satchet of pure water to “epp” my condition. We pray this has been relegated to history!
- The quality, taste of the food was average.
- It would also help for the staff to be friendlier, adding a personal touch. This would go a long way to advance the rating, improve patronage of the hotel and attain the service gold standard.
On the K’n’K wow-meter, Radisson Blu Anchorage Hotel gets a 4/10.